Last Updated: 29 October 2026

Roshni by Sunita respects your privacy. This Privacy Policy explains how we may collect, use, store, and share personal information when you visit our website, contact us, subscribe to our communications, or place an order.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Contact information: Name, email address, phone number, and billing or delivery address.
  • Order information: Products purchased, order details, payment status, and delivery information.
  • Communications: Messages, enquiries, and information you choose to share with us.
  • Website information: Technical data such as browser type, device information, and website usage data, where collected through cookies or similar technologies.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders.
  • Arrange shipping and delivery.
  • Respond to questions, complaints, and customer service requests.
  • Send order confirmations and important service updates.
  • Send newsletters or promotional communications where permitted and, where required, with your consent.
  • Maintain website security, improve our services, and meet legal obligations.

3. Payments

Payments may be processed through third-party payment providers. We do not intend to store full payment card details on our own systems. Payment providers handle payment information according to their own privacy and security practices.

4. When We Share Information

We may share relevant information with trusted service providers, such as payment processors, shipping partners, website hosting providers, and technical service providers, where needed to operate our services. We may also disclose information when required by law or to protect our legal rights.

We do not sell your personal information as a commercial mailing list.

5. Cookies & Website Technologies

Our website may use cookies or similar technologies to maintain essential website functions, understand website usage, and improve your browsing experience. You can manage available cookie settings through your browser and any controls provided on our website. Disabling certain cookies may affect website functionality.

6. Data Security & Retention

We use reasonable measures designed to protect personal information against unauthorised access, loss, misuse, or disclosure. Information is retained only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, legal obligations, dispute resolution, and recordkeeping.

No online system can be guaranteed to be completely secure.

7. Your Privacy Choices

Subject to applicable law, you may request access to, correction of, or deletion of personal information, withdraw consent where processing relies on consent, or raise a privacy concern.

You may also unsubscribe from promotional emails using the unsubscribe option provided, where available.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them before sharing personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent or other safeguards are required by law. If you believe a child has provided personal information inappropriately, please contact us.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, website, or legal requirements. Updates will be published on this page with a revised date.

11. Contact Us

For privacy-related questions or requests:

Email: balisunita507@gmail.com
Phone: +91 98189 18570